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Uptime 2009 Logo

PARTS, SERVICE & BODY SHOP TRAINING

UPTIME 2009 will put a major emphasis on classroom training. Dedicated 80-minute sessions for parts, service and body shop Dealer personnel will provide education, training and a forum for information sharing on how to best address and overcome future challenges, including:

PARTS TRAINING 

  • Technology Challenge - 2010 Readiness
  • People Challenge - Relationship Management: Building, Strengthening,
    Managing Relationships
  • Competitive Challenge - Competing in a Global Market
  • Growth Challenge - Boost Sales & Grow Your Market

SERVICE TRAINING 

  • Information Challenge - Navigating Service Literature to Improve Efficiencies
  • Technology Challenge - 2010 System Overview
  • CSI Challenge - Driving CSI Success
  • Growth Challenge - Service Sales Opportunities to Grow Revenue

BODY SHOP TRAINING

"It's a great forum for learning about up-and-coming new parts, as well as changes and new conditions on the latest trucks. I use UPTIME as an opportunity to talk to other parts managers about problems they've had and how they've handled them."

- Jim Wellinghurst, Parts Manager, Kentuckiana's Premier Truck Center, Clarksville, Ind.

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